We offer free shipping on orders over $50, and for orders under $50 we have flat shipping at $4.99.
Dispatch Times
All orders received before 11 am, Monday to Friday (excluding bank holidays) are shipped the same day.
Orders received after 11 am on Friday, Saturday, Sunday and public holidays are shipped the following working day.
Combined Postage
If you have placed separate orders on the same day and have not been dispatched yet, we can combine postage and send all your orders together. Kindly contact our customer service team immediately.
Delayed Delivery
For USA orders, if it fails to arrive within 3 working days (next working day for Special Delivery), kindly contact our customer service team. Alternatively, please kindly check the following:
Is the shipping address in your order details, complete and correct?
Is the package too big and can’t be inserted into your letterbox?
Was the package delivered to your neighbour?
Was a delivery card left at your door?
Is the package at your local sorting office and needs to be collected?